Data + Privacy

Please see details of how your data is stored and used below. You can also request copies of your data, or your data to be removed from this store below.

How we store your data

Your data is securely stored and we never store payment details. The below table shows the data we collect and store.

Data stored indefinitely:

• Ticket Holder Name
• Ticket Holder Email
• Ticket Holder Address
• Ticket Holder Phone Number
• Cardholder Name
• Cardholder Email
• Cardholder Address
• Cardholder Phone Number
• Last 4 Card Digits
• Customer IP
• Approximate IP Location
• Some custom data collection fields may also be captured by this store

Data stored temporarily:

• Cookies + Sessions during checkout (cleared afterwards)
• Photo ID if required to validate your order - deleted 90 days after the event.
• Some log files may contain your IP address for up to 180 days.

We ensure all data is securely handled, with any sensitive information encrypted in our secure, managed data centres.

GDPR Data Request

If you would like a copy of all data stored for you, or you would like your data removed/anonymised, please fill out the below form.

Your Name*

Your Email*

Send Request

Once we receive your request we will contact you within 3 working days to verify your identity and then complete the request.

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Please visit: https://www.stubbenedge.com/privacy-policy/